communication vs. reality

I don’t have a working telephone since last Sunday.

I’ve called my telephone provider to make it work on Tuesday. They answered that they created a service ticket and will call me back later.

Nothing happened.

I’ve called again on Wednesday. They wanted to call me at least the next day.

Nothing happened.

I’ve called again on Friday morning. They wanted to call me back.

Nothing happened.

I’ve called again on Friday evening. (As a remember – I am waiting since Tuesday for a call). They wanted to call me back. While answering I may have spoken a bit to tartly, but…

I’ve got a call within two minutes.

In this call I’ve heard, that there is no ticket, so they made one (guaranteed). It is unlikely that I will be called back before the weekend, but…

About one week later I’ve got a call on my mobile phone. Everything did worked except that the calls didn’t come through. There was a bug in a dumb telephony socket (not really – but it just did not work)…

telephony socket

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